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HÅG by izzy seating products are warranted to the original user to be free from
defects in design, material and workmanship, given normal use and care, for ten
years of single-shift service, with the exceptions noted below. izzydesign, at its
option, will repair or replace any product or part thereof that fails as a result of
such a defect during the following warranty periods (prorated for multi-shift use.).
Lifetime
Pneumatic Cylinders
10 Years
All HÅG by izzy seating products (except as noted)
5 Years
Operating Components
Functional Mechanisms
High Wear Parts such as Casters
5 Years
Covering Materials
Foam
Finishes
Exposed Wood
5 Years
HÅG Total Color Standard Collection
10 Years
Comfort Micro Fiber (normal wear)
Replacement parts
Three years from the date of purchase from izzydesign, any of its subsidiaries or any
of its authorized dealers.
shipping warranty replacement/parts
Freight for all warranty shipments is prepaid and allowed for regular ground
transportation to a single destination within the 48 contiguous states and Washington
DC.
non-standard products
Non-standard products or product configurations are subject to warranty limitations.
limitation of liability
THE REMEDIES STATED HEREIN ARE THE CUSTOMER'S SOLE AND
EXCLUSIVE REMEDIES, AND IZZYDESIGN SHALL NOT BE LIABLE FOR
ANY COSTS (INCLUDING LABOR COSTS TO REPAIR THE PRODUCT,
OR TRANSPORTATION COSTS INCURRED TO RETURN THE PRODUCT,
OR TRANSPORTATION COSTS INCURRED TO RETURN THE PRODUCT
TO IZZYDESIGN OR ITS AUTHORIZED DEALER), LIABILITIES, LOST
PROFITS, LOSS OF GOODWILL, OR ANY OTHER GENERAL, SPECIAL,
INCIDENTAL OR CONSEQUENTIAL DAMAGES INCURRED IN
CONNECTION WITH THE PURCHASE OR USE OF THE PRODUCTS.
To obtain performance under this warranty, the defective product must be returned to
izzydesign or one of its authorized dealers with the proof of original purchase. Prior
written authorization must be obtained before shipping the product directly to
izzydesign. izzydesign will provide the materials to repair the product free of charge,
including transportation costs to the purchaser or dealer, when the product is returned
to an authorized dealer for repairs. The warranty is null and void if the product has
been subject to abuse, misuse, negligence, accident, unauthorized modification, or if
the customer fails to perform normal maintenance service on the product, which
includes, but is not limited to, lubrication and cleaning, minor assembly and
adjustment, and periodic operational checks. Normal wear and tear, natural variations
occurring in wood, marble, and leather are not considered defects; izzydesign does
not warrant the colorfastness or matching of the colors, grains, or textures of these
natural materials or textiles. izzydesign does not provide any warranty for a
purchaser's materials or other items incorporated or used in the products.
IZZYDESIGN MAKES NO WARRANTY OF FITNESS FOR PARTICULAR
PURPOSE OR MERCHANTABILITY AND NO OTHER WARRANTY,
WHETHER EXPRESS OR ARISING BY OPERATION OF LAW, COURSE OF
DEALING, USAGE OR TRADE, OR OTHERWISE IMPLIED, SHALL EXIST
IN CONNECTION WITH IZZYDESIGN FURNITURE PRODUCTS OR ANY
SALE OF USE THEREOF.
Effective August 1, 2004
Published August 1, 2004 |